WE ARE WORKING HARD TO LOOK AFTER YOU

Covid-19 has changed how patients access their GP.    Due to the Coronavirus outbreak , how you contact the Surgery will be different at the moment.  This is to limit face-face contact where possible and help stop the spread of coronavirus. We are open but just working in a different way.  If you need to see your GP, please ring us on 01782 644815 or visit our website to order your prescriptions using Patient Access and for up to date information about the Surgery .

Face to face Consultations

Appointments are available to all patients, but you may be asked to discuss your conditions over the telephone first and then where appropriate you will be offered a telephone consultation with one of the GP’s. 

All staff follow best practice in protecting your confidentiality at all times.

Video consultations and Online Consultations

Video consultations are available at the Practice should you wish to use them and Online Consultations using the Online Consult facility through our website are available whereby you can contact the GP’s at the practice directly via the internet.

These are the ways for you to seek healthcare advice from a GP

  • Call the Surgery to discuss a face-to-face or virtual (telephone or video) appointment
  • Visit the Surgery Website and click on Online Consult. Complete a confidential online form to receive a response from a GP. PLEASE DO NOT USE THE ONLINE CONSULTATION SERVICE FOR ACUTE MEDICAL PROBLEMS THAT YOU NEED ANSWERED IMMEDIATELY. PLEASE TELEPHONE THE SURGERY AND ASK TO SPEAK TO A DOCTOR. If you do use the online consultation service for any health related problems and have not had a response within 48 hours then please call the Surgery

Please do not come to the Surgery unless you have an appointment with a GP or Nurse. Your repeat prescriptions can be posted through the letterbox.

If you are asked to come to the Surgery either by a GP or Nurse for a face-to-face appointment please remember to wear a face covering and wait in the conservatory until you are called.  Measures are in place to keep you to safe from infection during your visit to the Surgery.

Thank you for your co-operation during this difficult time.

Coronavirus (COVID-19)

Stay at home for 7 days if you have either:

– A high temperature – you feel hot to touch on your chest or back
– A new, continuous cough – this means you’ve started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.

NHS 111
Government Stay At Home Guidance
NHS Information Page